Terms and Conditions
Effective Date: September 12, 2026
Welcome to Jarrahsystemworks. These Terms and Conditions ("Terms") govern your access to and use of our website jarrahsystemworks.com and the engineering solutions services we provide. By accessing or using our website and services, you agree to be bound by these Terms.
IMPORTANT: Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our website or services.
1. Acceptance of Terms
By accessing, browsing, or using the Jarrahsystemworks website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Jarrahsystemworks.
2. Definitions
- "Company," "we," "our," or "us" refers to Jarrahsystemworks
- "User," "you," or "your" refers to the individual or entity using our services
- "Services" refers to engineering solutions, consulting, design, implementation, and related services
- "Website" refers to jarrahsystemworks.com and all associated pages
- "Content" refers to all text, images, data, and materials on our website
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information
- Comply with all applicable laws and regulations
By using our services, you represent and warrant that you meet these eligibility requirements.
4. Services Description
Jarrahsystemworks provides professional engineering solutions, including but not limited to:
- System design and architecture
- Engineering consulting and advisory services
- Project implementation and management
- Technical support and maintenance
- Industrial engineering solutions
- Custom engineering projects
Service specifications, deliverables, timelines, and pricing are defined in individual project agreements or quotes.
5. User Accounts
5.1 Account Registration
Certain features may require you to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Keep your password secure and confidential
- Notify us immediately of unauthorized access
- Accept responsibility for all activities under your account
5.2 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, illegal, or harmful activities.
6. Orders and Quotes
6.1 Quote Requests
When you request a quote for services:
- Quotes are valid for 30 days unless otherwise specified
- Quotes are estimates and may be subject to change
- Final pricing is confirmed in written agreements
- We reserve the right to decline any quote request
6.2 Order Acceptance
Your order is accepted when we provide written confirmation. We reserve the right to refuse or cancel orders for any reason, including but not limited to:
- Product or service availability
- Errors in pricing or product information
- Suspected fraudulent activity
- Inability to meet technical requirements
7. Pricing and Payment
7.1 Pricing
- All prices are in Australian Dollars (AUD) unless otherwise stated
- Prices are subject to change without notice
- Prices do not include taxes unless specified
- Custom quotes are provided based on project requirements
7.2 Payment Terms
- Payment terms are specified in individual project agreements
- We accept payment via credit card, bank transfer, or other agreed methods
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
7.3 Taxes
You are responsible for all applicable taxes, including GST, sales tax, and VAT. We will add applicable taxes to invoices where required by law.
8. Project Delivery and Timelines
- Delivery timelines are estimates and not guarantees
- Delays may occur due to unforeseen circumstances
- We will make reasonable efforts to meet agreed deadlines
- Client delays in providing information may extend timelines
- Specific delivery terms are outlined in project agreements
9. Intellectual Property Rights
9.1 Our Intellectual Property
All content on our website, including text, graphics, logos, designs, software, and trademarks, is the property of Jarrahsystemworks and is protected by intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorization
- Reverse engineer or decompile our software
- Create derivative works from our content
9.2 Project Deliverables
Intellectual property rights in project deliverables are addressed in individual project agreements. Typically:
- Upon full payment, clients receive specified rights to deliverables
- We retain rights to our methodologies and pre-existing materials
- We may use project work for portfolio purposes unless otherwise agreed
9.3 User Content
By submitting content to us (feedback, suggestions, project specifications), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate such content into our services.
10. Confidentiality
We respect the confidentiality of client information. Both parties agree to:
- Protect confidential information disclosed during projects
- Use confidential information only for project purposes
- Not disclose confidential information to third parties without consent
- Return or destroy confidential information upon request
Specific confidentiality terms may be outlined in separate Non-Disclosure Agreements (NDAs).
11. User Conduct and Prohibited Activities
You agree not to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit viruses, malware, or harmful code
- Engage in fraudulent or deceptive practices
- Harass, abuse, or harm others
- Interfere with website functionality or security
- Attempt unauthorized access to our systems
- Use automated tools (bots, scrapers) without permission
- Impersonate others or provide false information
- Use our services for illegal purposes
12. Warranties and Disclaimers
12.1 Professional Services
We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. However:
- We do not guarantee specific results or outcomes
- Engineering solutions depend on accurate client information
- External factors beyond our control may affect results
12.2 Website Disclaimer
OUR WEBSITE AND CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of accuracy, completeness, or reliability
- Warranties of uninterrupted or error-free operation
12.3 Third-Party Content
We are not responsible for third-party content, links, or services referenced on our website.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM
- WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES
- WE SHALL NOT BE LIABLE FOR LOSS OF PROFITS, DATA, REVENUE, OR BUSINESS OPPORTUNITIES
- WE SHALL NOT BE LIABLE FOR DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE OUR SERVICES
Some jurisdictions do not allow limitations on certain damages, so these limitations may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless Jarrahsystemworks, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your use of our services
- Your content or submissions
15. Force Majeure
We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:
- Natural disasters, pandemics, or acts of God
- War, terrorism, or civil unrest
- Government actions or regulations
- Labor disputes or strikes
- Internet or utility failures
- Supplier or vendor failures
16. Termination
16.1 Termination by You
You may terminate your use of our services at any time by providing written notice. Termination does not relieve you of payment obligations for services already provided.
16.2 Termination by Us
We may suspend or terminate your access to our services immediately if:
- You breach these Terms
- You engage in illegal or harmful activities
- Payment obligations are not met
- We discontinue services (with reasonable notice)
16.3 Effect of Termination
Upon termination:
- Your right to use our services ceases immediately
- We may delete your account and data
- Sections that survive termination remain in effect
- Payment obligations for services rendered remain due
17. Dispute Resolution
17.1 Governing Law
These Terms are governed by the laws of Australia, without regard to conflict of law provisions.
17.2 Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts located in Australia for resolution of any disputes.
17.3 Mediation and Arbitration
Before initiating legal proceedings, parties agree to attempt resolution through good faith negotiation and, if necessary, mediation.
18. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when:
- Posted on our website with an updated effective date
- You are notified via email (for material changes)
Continued use of our services after changes constitutes acceptance of the modified Terms. If you do not agree to changes, you must discontinue use of our services.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
20. Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.
21. Entire Agreement
These Terms, together with our Privacy Policy and any project agreements, constitute the entire agreement between you and Jarrahsystemworks regarding use of our services and supersede all prior agreements and understandings.
22. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
23. Notices
All notices under these Terms must be in writing and sent to:
- Email: legal@jarrahsystemworks.com
- Website contact form: jarrahsystemworks.com
24. Relationship of Parties
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Jarrahsystemworks.
25. Survival
The following sections survive termination of these Terms: Intellectual Property Rights, Confidentiality, Warranties and Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and any other provisions that by their nature should survive.
26. Contact Information
Last Updated: September 12, 2026
© 2026 Jarrahsystemworks. All rights reserved.